Excellence culture

Vanda Novokšonova
The development of a culture of excellence in organizations of all sizes and sectors is currently supported by EFQM and EFQM model. EFQM is a non-profit association that unites everyone who thinks of the organization as a whole, who want to develop it continuously and who aims to create an organization that is better day by day.

The EFQM model is an organizational governance framework used by many in Europe, by organizations of all sectors and sizes. This model is either being used as the sole management tool of the organization or in a combination with other standards or frameworks such as ISO, Six Sigma, Lean, etc.

The reasons for using the EFQM model are various, but the most common are listed here:

  • Long-term development of the organization;
  • Increase of the organization's ability to adapt to change;
  • Arranging and understanding the structure of the organization;
  • Improving communication in a team;
  • Improving results;
  • Process optimization;
  • Increasing motivation;
  • Opportunity to be recognized as an outstanding organization by receiving an EFQM certificate.

What does an organization need to do to successfully implement and maintain the EFQM Model?

  • Learning about the EFQM Model
  • Implementation of the EFQM Model (including the performing organization self-assessment)
  • Maintaining the EFQM culture - implementing development projects and re-evaluating after a certain period of time - is a never-ending process.
  • Applying for international EFQM recognition (optional)
Created with